Workshop Description:

We invite you to attend the Professional Problem Solving workshop – a comprehensive training program designed to help your team turn problems into opportunities for growth and success. The aim of the workshop is to develop essential skills for effective problem solving and to build a proactive and engaged team dynamic.

Workshop Program:

During this two-day workshop, participants will learn why problems can be beneficial and explore advanced techniques for solving them. Additionally, they will discover how to collaboratively create a work environment that fosters engagement and increased effectiveness.

Day 1: Understanding and Analyzing Problems

• Problem vs. Challenge: Turning Problems into Opportunities Learn how to shift your perspective on problems, viewing them as opportunities for growth and improvement.
• Instinctive vs. Professional Problem Solving Understand the differences between instinctive and professional approaches to problem solving, and learn effective problem-solving methodologies.
• Understanding Problems through Questions: Who? What? Where? When? Why? How?
• Analyze potential causes of the problem.
• Selection of Key Causes: Learn how to identify the most important causes of problems and prioritize actions.

Day 2: Solving Problems and Implementing Solutions

• Root Cause Analysis:  
• Learn the technique for identifying the root causes of problems, which enables you to address solutions directly to the sources of the problem. This approach ensures effective and lasting results.
• Brainstorming and Categorizing Solutions:
• A brainstorming technique for generating ideas in a comfortable environment that encourages open exchange of views.
• Categorize solutions based on their potential effort and impact, facilitating effective selection and planning of actions.
• Planning Solutions and Analyzing Results:
•  Structured and a systematic approach for implementing solutions and analyzing the results and effectiveness of the solutions.

Skills Acquired:

• Understanding problems.
• Identifying potential causes.
• Selecting the most important causes.
• Finding root causes.
• Brainstorming.
• Categorizing solutions.
• Planning and analyzing results.

Target Audience:

The workshop is designed for:

• Managers: Responsible for leading teams and implementing performance improvement strategies.
• Employees: Engaged in daily performance improvement and problem-solving tasks.
• Specialists: Responsible for identifying and solving problems within the company.

Group Size:

The workshops are conducted in groups of 5 to 20 participants, allowing for effective work, full engagement, high quality, and individualized attention for each participant.

Why Choose Our Workshops?

• Field Expert: The workshop leader is an experienced practitioner with global experience in team management, operations and Lean Six Sigma-based problem-solving methodologies.
• Proven Methods: We offer techniques and tools that have been tested and proven effective in thousands of companies worldwide.
• Practical Skills: Acquire skills that can be immediately applied in your company to achieve quick and measurable results.
• Customization: The workshop program includes a set of tools that are flexible and can be tailored to your individual needs.